X logoTwitter / X Integration

Track Social Activity and Improve Attribution Quality

Configure link attribution accounts and mention keywords to capture social context, then correlate conversation and traffic shifts in one analytics timeline.

Prerequisites

Prepare these before configuring Twitter / X tracking.

Setup

Follow this flow to configure both attribution and mentions.

Step 1

Open Twitter / X integration settings

From your selected site, open the Twitter integration panel in dashboard settings.

Step 2

Choose tracking mode

Use Link attribution for account-based attribution quality, or Mentions for keyword-based monitoring.

Step 3

Add accounts for link attribution

Enter X usernames that link to your site in bio. Each username is normalized and verified before being saved.

Step 4

Add mention keywords

Add focused keywords (brand, product, campaign, @handle, or hashtag) to monitor relevant conversations.

Step 5

Rely on automatic domain tracking

Your root domain is tracked automatically for mentions and shown as an auto-tracked keyword.

Step 6

Analyze timeline correlations

Tracked social activity is surfaced in the analytics timeline so you can compare discussion spikes with traffic movement.

Tracking Modes

How each mode behaves in the Twitter integration panel.

Twitter tracking modes
ModeUser-facing behavior
Link attributionTracks configured X accounts that link to your site to improve attribution quality for shared links and generic short-link references.
MentionsTracks matching posts when configured keywords appear, alongside automatic root-domain mention coverage.
Auto domain mentionSite root domain is always tracked automatically and does not need manual keyword entry.
Immediate persistenceAdd and remove actions save directly to settings without a separate global Save button.
Connected stateIntegration panel shows connected status while settings are available and active.
Profile linksConfigured usernames are clickable so teams can quickly verify external account profiles.

Validation Rules

Limits and checks enforced in the live Twitter settings workflow.

Validation limits
RuleCurrent behavior
Linked accounts limitUp to 5 accounts
Username length1 to 15 characters
Username normalizationLeading @ removed, lowercase normalization, invalid chars stripped
Username existence checkEach account is verified before it can be added
Keyword limitUp to 5 keywords
Keyword length4 to 15 characters
Keyword formatLetters, numbers, spaces, @, #, dot, underscore, and hyphen
Domain duplicate guardRoot domain keyword duplicates are blocked because domain tracking is already automatic

Features

Dual-mode tracking: link attribution and mentions

Verified X account onboarding for attribution quality

Automatic root-domain mention coverage

Keyword monitoring with strict limits and validation

Immediate save behavior for add/remove operations

Live connected-state visibility in settings

Direct profile links for managed X accounts

Social activity markers in the analytics timeline

Troubleshooting

Quick checks for account, keyword, and visibility issues.

+Username cannot be added

Confirm length and characters first, then verify the handle exists and is not already in your configured list.

+Keyword is rejected

Check keyword count, length, character rules, and duplicates. Root-domain duplicates are intentionally blocked.

+Mentions seem missing in analytics

Verify the selected date range and timezone include recent social activity, and confirm keywords are still configured.

+Attribution quality still looks generic

Add more relevant X accounts that link to your site and ensure those profiles match the traffic sources you expect.

+Changes appear not to persist

Wait for active requests to complete before additional edits. If needed, refresh and verify the latest saved list state.

FAQ

Do I need both tabs configured?

No. You can use one mode or both, depending on whether you need link attribution, mention monitoring, or both workflows together.

What is the difference between link attribution and mentions?

Link attribution focuses on selected accounts that point to your site, while mentions focus on keyword-based conversation matching.

Is my site domain tracked automatically?

Yes. The root domain is always auto-tracked for mentions and shown separately from manual keywords.

How many accounts and keywords can I add?

You can add up to 5 linked accounts and up to 5 mention keywords.

Where does tracked social activity appear?

Activity appears as social markers in the analytics timeline so you can compare audience discussion against traffic and conversion behavior.

Do I need to click a global Save button?

No. Add and remove actions persist settings directly in the Twitter integration workflow.